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  • Add description, images, menus and links to your mega menu

  • A column with no settings can be used as a spacer

  • Link to your collections, sales and even external links

  • Add up to five columns

  • Add description, images, menus and links to your mega menu

  • A column with no settings can be used as a spacer

  • Link to your collections, sales and even external links

  • Add up to five columns

  • Refund policy

    RETURNS & EXCHANGES POLICY

    At Bartender's Secret Sauce Cocktail Syrups, your satisfaction is our priority. We do not accept returns of opened or discounted items. However, if you receive damaged or defective products, we are more than happy to replace them. If you encounter any issues, please contact us at info@bartenderssecretsauce.com within 14 days of receiving your order. For a swift resolution, include photos of the damaged items and packaging in your email.

    RETURNS

    Our return policy is 14 days. If 14 days have passed since your purchase, unfortunately, we can't offer you a refund or exchange.

    Refunds (if applicable)

    Once your return is received and inspected, we will send you an email to confirm receipt.

    Late or Missing Refunds (if applicable)

    If you haven’t received a refund, please check your bank account first. Then contact your credit card company; there may be a processing time before your refund is officially posted. If you’ve done all of this and still haven't received your refund, contact us at info@bartenderssecretsauce.com.

    EXCHANGES (IF APPLICABLE)

    We only replace items if they are defective or damaged. To exchange it for the same item, email us at info@bartenderssecretsauce.com and send your item to: 2973 Harbor Blvd. Suite #670, Costa Mesa, CA 92626.

    SHIPPING

    To return your product, mail it to: 2973 Harbor Blvd. Suite #670, Costa Mesa, CA 92626.

    You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

    The time it takes for your exchanged product to reach you may vary based on your location.

    For inquiries, email us at info@bartenderssecretsauce.com.

    We are a small, family owned business.  We appreciate your support!

    Amazon.com Returns Policy

    Items shipped from Amazon.com, including Amazon Warehouse, can be returned within 30 days of delivery, with some exceptions:

    • For information about products that can't be returned, see Items that Can't be Returned.
    • To determine if a product sold by Amazon.com has a longer return timeline, locate the product type below. If the product type isn't listed or doesn't state another returns time frame, our standard 30-day return policy applies.
    • While most sellers offer a returns policy equivalent to Amazon's, some seller returns policies may vary. If the seller's listing is eligible for Amazon Prime, it will be subject to the same return policies as items fulfilled by Amazon.com that are outlined on this page. For more information about returning to third-party sellers, see Returns to Third-Party Sellers.
    • For products purchased from the Amazon Global Store, see Amazon Global Store Returns.
    • For more information on refund timing and amounts (including partial refunds and restocking fees), see Refunds.
    • If you have returned an item to Amazon by mistake or included something not intended for Amazon in a return, see Mistaken Returns.
    • If you have already received a refund and are expected to return the item, you can create a return request. For more information about how to create a returns request see Return Items You Ordered. You will be charged if an item that is expected to be returned is not sent back to us.
    • If the item has already been sent back to us and you have received an email asking you return it or have been charged for item, we will reverse the charge as soon as the return is processed by us. It might take additional time for your financial institution to make funds available in your account.